Seraphic Diamonds

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Template.

1. General Privacy Policy
2. Seraphic Diamonds built the Website with the name of seraphicdiamonds.com (“Website/Seraphic Diamonds”). We are committed to protecting and respecting your privacy. We do collect your personal information and process your personal data in accordance with IT Act, 2000 (21 of 2000) and other national and state laws which relate the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.
3. Downloading, accessing, or otherwise using the Website indicates that you have read this Privacy Policy and consent to its terms. If you do not consent to the terms of this Privacy Policy, do not proceed to access, or otherwise use the Website.
4. We collect your personal information in order to provide and continually improve our products and services.
5. We will not use or share your information with anyone except as described in this Privacy Policy.
6. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. The las update can be found at the beginning of this policy.
7. All partner firms and any third-party working with or for Us, and who have access to personal information, will be expected to read and comply with this policy. No third party may access, or process personal information held by Us without having first entered into a confidentiality agreement.
8. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Seraphic Diamonds unless otherwise defined in this Privacy Policy.

2. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Website means the software program provided by the Company accessed by You on any electronic device, named Seraphic Diamonds (www.seraphicdiamonds.com)

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Seraphic Diamonds, Chira Bazaar.

Country refers to: Maharashtra, India

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

3. How We Collect The Information
4. From you directly and through this Website: We may collect information through the Website when you The data we collect depends on the context of your interactions with our Website.
5. Through business interaction: We may collect information through business interaction with you or your
6. From other sources: We may receive information from other sources, such as public databases; joint marketing partners; social media platforms; or other third parties such as:
   1. Information about your interactions with the products and services offered by our subsidiaries.

4. Types of Data Collected

We collect information primarily to provide better services to all our customers. The information that we request will be retained by us and used as described in this privacy policy.

A. Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

1. Email address
2. First name and last name
3. Phone number

B. Usage Data

1. When you visit our Website, Usage Data is automatically collected. This may include information such as the type of mobile device, Operating System (OS) running on your device, Internet Protocol (IP) address, unique user ID, access times, device type, language, unique device identifiers and other diagnostic data.

1. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

C. Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

• Google
• Facebook

Link to the privacy policy of third-party service providers used by the Website

• Google Play Services
• Facebook

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

D. Information Collected while Using the Website

1. While using Our Website, in order to provide features of Our Website, We may collect and store any information that you may enter on any of our web sites or provide to us in some other way. For example, when you place an order and/or sign-up for email communications and updates, we collect and store personal information so that we may provide the products and services that you have ordered or requested. Such information may include your name, age, address, date of birth, email address, gender, telephone numbers, and information about your interests and activities. You can choose not to provide certain types of information, but that may result in you being unable to use certain features of our website. We may also collect and store information about other people that you provide to us. For example, you may submit a person’s name and address if you wish us to ship a product as a gift to a friend.
2. We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device.
3. We automatically collect purchase or content use history, which we sometimes aggregate with similar information from other customers to create features such as Best Seller, Top Rated, etc…
4. We will retain your information as long as we require this to provide you with the goods and services and for such period as mandated by the concerned
5. By using this Website, you are agreeing that We may advertise your feedback on the Website and other marketing
6. If you opt to receive marketing correspondence from us, subscribe to our mailing list or newsletters or provide us with your details at networking events, we may use your personal data for our legitimate interests in order to provide you with details about our goods, services, business updates and events.
7. In certain instances, we may also collect Sensitive Personal Information (“SPI”) from you on the Website. SPI means such personal information which consists of information relating to your physical, physiological and mental health condition; medical records and history; biometric information, and financial information, such as information regarding the payment instrument/modes used by you to make such payments, which may include cardholder name, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. This information is presented to you at the time of making a payment to enable you to complete your payment expeditiously.
8. Except for any financial information that you choose to provide while making payment for any Services on the Website, Seraphic Diamonds does not collect any other SPI in the course of providing the Services. Any SPI collected by Seraphic Diamonds shall not be disclosed to any third party without your express consent, save as otherwise set out in this Privacy Policy or as provided in a separate written agreement between Seraphic Diamonds and you or as required by law. It is clarified that this condition shall not apply to publicly available information, including SPI, in relation to you on the Website.

E. Cookies

We automatically collect information using “Cookies”. Cookies are small data files stored on your device. Among other things, cookies help us to improve our Website, our marketing activities, and your experience. We use cookies to see which areas and features are popular and to count visits to our Website.

5. Use of Your Personal Data
6. We use the information we collect primarily to provide, maintain, protect and improve our current products and services.
7. We use the information collected through this Website as described in this policy and we may use your information to:
8. Improve our services, Website and how we operate our businesses;
9. Understand and enhance your experience using our Website, products and services;

• Personalize our products or services and make recommendations;

1. Provide and deliver products and services you request;
2. Process, manage, complete, and account for transactions;
3. Provide customer support and respond to your requests, comments, and inquiries;

• Create and manage the online accounts you manage on our Website;
• Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;

1. Communicate with you about promotions, upcoming events and news about products and services;
2. Monitor the usage of our Service
3. We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences;

• Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
• Detect, prevent and address technical issues
• for any other purpose with your consent

6. Data Transfer
7. Information about our user is an important part of our business and we take due care.
8. We share your data with your consent or to complete any transaction or provide any product or service you have requested or authorized. We also share data with vendors working on our behalf, our business partners.
9. We may share Your information with Our affiliates, in which case, we will, to the extent practical, require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
10. We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You. We may employ these Service Providers to perform functions on our behalf. The functions include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring credit risk, and providing customer service.
11. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, we will, to the extent practical, require those third party service providers to honor this Privacy Policy and as permitted by applicable data protection laws.
12. We sometimes use non-personally identifiable, aggregate information or summary that we gather to enable us to further enhance your shopping experience with Seraphic Diamonds and to improve the design and content of our website. We may also disclose such aggregate information with third parties for that reason.

1. We release account and other personal information when we believe is appropriate to comply with the law, enforce or apply our conditions of use, and other agreements, protect the rights, property or safety of Us, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
2. When You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
3. We may disclose Your personal information for any other purpose with Your consent.
4. Retention of Your Personal Data
5. The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
6. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
7. Transfer of Your Personal Data
8. Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
9. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
10. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
11. Sharing Of Personal Information

A. Business Transactions

If the Company is involved in a business deal (or negotiation of a business deal) involving the sale or transfer of all or a part of our business or assets, Your Personal Data may be transferred (business deals may include, for example, any merger, financing, acquisition, divestiture or bankruptcy transaction or proceeding).

B. Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

C. Third Parties

With third parties who work on our behalf provided such third parties adhere to the data protection principles set out in the IT Act, 2000 (21 of 2000) and other applicable legislation, or enter into a written agreement with Us requiring that the third party provide at least the same level of privacy protection as is required by such principles.

D. Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

1. Comply with a legal obligation
2. Protect and defend the rights or property of the Company, Our agents, customers, and others including to enforce our agreements, policies and terms of use
3. Prevent or investigate possible wrongdoing in connection with the Service
4. Protect the personal safety of Users of the Service or the public in an emergency
5. Protect against legal liability

E. Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

10. Children’s Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

11. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

12. Payment Information: 

We use external payment gateways which use PCI-compliant payment processors and do not itself see or store your credit card details.

13. Social Network Plugins

This Website may incorporate plugins and/or buttons for social networks, in order to allow easy sharing on your favourite social networks. These plugins are programmed so as not to set any cookies when assessing the page to safeguard the privacy of users. Cookies may be set, if you make voluntary use of the plugin. The collection and use of information obtained by means of the plugin are governed by the respective privacy policies of the social networks.

14. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: info@seraphicdiamonds.com

By phone number: +91 6900900900

By mail: Seraphic Diamonds, Office no 31,2nd Floor, Smuruti Bldg., Chira Bazar, Mumbai -400002